Support

Last updated: October 2026

Need help with iyisi? Write to [email protected] and we'll get back to you. Here are quick answers to common questions.

How do I post a listing?

Tap + on the home screen, pick a category, fill in the details, budget and date, and publish. The more detail you give, the better the offers. You can post up to 2 listings every 48 hours.

How do I choose a professional?

Compare offers, ratings, reviews and badges. A blue tick means the phone number is verified; a gold badge means a certificate for that field was approved. You can message a professional before agreeing.

When are phone numbers shared?

Only after both sides tap "Anlaşma Sağlandı" (agreement reached) in the chat. Before that, numbers stay private. You need a verified phone number to confirm an agreement.

I didn't receive the SMS code.

Check the number and wait a minute before requesting again. Too many attempts in a short time temporarily blocks new codes; try again after a few hours.

How do payments work?

Customers and professionals settle payment directly, outside the app. Pay only after the service is delivered. iyisi does not provide a payment guarantee.

How do I cancel a job?

Open the job in the Jobs tab and tap "İşi İptal Et" (cancel the job) before it is delivered. The other side is notified.

How do I cancel my subscription?

Professionals can manage or cancel the iyisi Pro subscription in their Apple ID or Google Play subscriptions. Deleting your account does not cancel a subscription.

How do I report a user or a listing?

Use the "..." menu in a chat or profile to report or block. For a problem with a job use "Sorun Bildir" on the job card.

How do I delete my account?

Profile → "Hesabımı Sil". See the account deletion page for details.

Need a hand?

Questions about iyisi, your account or your data. Write to us and we’ll get back to you.

[email protected]